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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elaine Collins

October 17, 2025

5  out of  5
rating by Elaine Collins
"Jaimie was very helpful when I inquired about renters insurance explaining the options and cost. As a result, I now have a renters policy. Whenever I go into this office. I'm greeted with a smile from all who are there. This is one of the reasons I stay with State Farm. There are so many businesses that forget about "the human touch". Thank you. State Farm.we"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alistair Manley

October 7, 2025

5  out of  5
rating by Alistair Manley
"Good down to earth advice, no sales pressure just common sense. Responsive and very professional."
We responded:
"Thank you for taking the time to share your thoughts Alistair! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Launa Brown

September 16, 2025

5  out of  5
rating by Launa Brown
"I had multiple calls from different insurance companies and Ashley has been so helpful to me, State Farm is the way to go, I was so stressed about the prices of auto insurance and she saved me a lot of money, I appreciate everything you did for me Ashley, I would definitely recommend State Farm to anyone, she was easy to work with and got me the best deal ever, hats off to you Ashley, thank you very much"
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Renee King

September 7, 2025

5  out of  5
rating by Renee King
"Ashley was great! Did a ton of work for us so we would be insured from the start when we picked up our new boat on Friday leading into a holiday weekend. Knowing we were covered was a huge relief. Highly recommend!!"
We responded:
"Thank you very much for the nice review Renne! My team and I understand that life doesn't always happen at the ideal time. we are always happy to help out when we can to make sure you have the coverage you need. We hope you are getting to enjoy your new boat!"
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Ash

September 4, 2025

5  out of  5
rating by Ash
"Jamie helped me with all my insurance questions and options. I never really believed it when they say they'll save you hundreds on your car insurance but here I am! She was an absolute gem, pleasant to work with, efficient and SO professional. I will be recommending everyone I know to her from now on. Thanks again Jamie!"
We responded:
"Thank you for taking the time to share your thoughts, Ash! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re always here to help!"
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James Lanouette

September 3, 2025

5  out of  5
rating by James Lanouette
"Jamie at Chapman insurance was very kind and helpful, she helped me insure 3 vehicles and my son insure 1 new truck. The experience was seamless and she saved me a lot of money. Your awesome, thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jamie provided you with excellent service and helped you save money while insuring your vehicles. We'll be sure to share your feedback with her. If you need any further assistance, feel free to reach out anytime! "
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Mark Ferraro

September 3, 2025

5  out of  5
rating by Mark Ferraro
"We’ve been doing business with Chris and his office for almost 20 years. They are fantastic. Their service is outstanding. Most recently a Most recently, a shout out to Jaime who took care of our recent needs as we moved our auto insurance over from our Chicago insurance provider. Everybody works together efficiently and takes care of our needs. Highly recommend."
We responded:
"Thank you for your continued trust and loyalty Mark! I’m delighted to hear that my team and I are consistently meeting your expectations. Your recommendation means so much to us, and we look forward to many more years to come! Chris"
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Beck Wing

August 5, 2025

5  out of  5
rating by Beck Wing
"Good prices, friendly people, very helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jeremia Cote

July 24, 2025

5  out of  5
rating by Jeremia Cote
"I recently made the switch over from Progressive to State Farm. Jamie put together an aggressively competitive rate adjustment for me that I just couldn't resist. I had been with Progressive for over 10 years, and she saved me over 1000$/yr. Cannot recommend her enough."
We responded:
"Thank you for sharing your experience Jeremia! We're so glad Jamie was able to provide you with a competitive rate that made switching to State Farm a great decision. Saving over $1,000 per year is fantastic, especially after being with Progressive for so long. We truly appreciate your recommendation and are here to support you with any future insurance needs!"
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Ian Clough

July 24, 2025

5  out of  5
rating by Ian Clough
"Jamie signed me up for my auto insurance and saved me a bunch of money. She was very knowledgeable and extremely friendly. Would recommend this office to anyone."
We responded:
"Thank you for your kind words Ian! We're thrilled to hear that Jamie was able to save you money while providing knowledgeable and friendly service. Your recommendation means a lot to us, and we're always here to help with any of your insurance needs!"
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Alex Brunt

July 24, 2025

5  out of  5
rating by Alex Brunt
"Jamie was knowledgeable, professional and was able to save me nearly 70 dollars a month! She's always available when I have questions and I highly recommend both Jamie and state farm. Best customer service and rates around and I will be sticking with state farm for all my insurance needs!"
We responded:
"Thank you for your wonderful feedback! We're so glad we could save you money and provide such professional and attentive service. Your trust means a lot to us, and we’re excited to continue supporting all your insurance needs here at Chris Chapman State Farm!"
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Laura Guay

July 24, 2025

5  out of  5
rating by Laura Guay
"Added insurance on my car. Jamie mentioned $100 deductible on glass to save me money in the long term. Appreciate the heads up. Friendly and looking out for their customers!"
We responded:
"Thank you for sharing your experience Laura! Our goal is to provide our customers with all the information they need to make the right decisions for you and your family. We appreciate your trust and are here whenever you need us!"
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Kyle Post

July 22, 2025

5  out of  5
rating by Kyle Post
"Great customer service. Fast responses for any and all questions I have. Ashley is on top of her game weather is it answering questions or helping to make policy changes. Very easy to work with this branch. Always well taken care of from the whole team at this office. Thank you!"
We responded:
"Thank you for your wonderful feedback Kyle! We're delighted to hear that Ashley and the entire team have provided you with fast, attentive service and made working with our branch easy and enjoyable. Your kind words mean a lot to us, and we look forward to continuing to take great care of you!"
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Sarah O'Brien

July 16, 2025

5  out of  5
rating by Sarah O'Brien
"Chris, Ashley & the team are incredible to work with. Ashley is always super responsive to our never ending needs and gets us answers to any questions we have promptly. Top notch service!"
We responded:
"Thank you Sarah! I’m thrilled to hear we are providing you with top-notch service and prompt responses to all your questions. Your satisfaction means a lot to us, and we're always here to support you whenever you need!"
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Jim Ahearn

July 15, 2025

5  out of  5
rating by Jim Ahearn
"Chris and his team are fabulous!! always super courteous and eager to help in any way they can. Highly recommend."
We responded:
"Thanks Jim! Your recommendation means the world to us. you've been a pleasure to work with over the years and I look forward to many more! Chris"
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danosphone40 @gmail.com

July 8, 2025

5  out of  5
rating by danosphone40 @gmail.com
"Chris has a great team. Ashley is responsive and you can talk to a person. She is great to talk to. They take care of your concerns and issues timely and have great customer service. Appreciate Chris and Ashley. They make insurance questions and concerns easy."
We responded:
"Thank you for your thoughtful feedback! We're glad to hear that you are happy with the level of service we provide. It's wonderful to know we are making handling insurance questions and concerns easy for you. We truly appreciate your kind words and your trust in us!"
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Richard Sullivan

June 24, 2025

5  out of  5
rating by Richard Sullivan
"Excellent local branch for State Farm Insurance! You receive personal attention from actual people! No AI robotic attendant here! Ashley is always helpful, professional, and friendly!"
We responded:
"Thank you for the great feedback Richard! It's nice to hear there are still people that appreciate the small office, personal experience we provide. Ashley and my team are always here to help you with a smile with any of your insurance need."
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Bonnie Bremner

June 18, 2025

5  out of  5
rating by Bonnie Bremner
"Jamie saved me over 800/month for the exact coverage I was quoted from Progressive!"
We responded:
"Thank you for the review Bonnie! we are happy we were able to save you money while still providing you with the coverage you need."
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Linda Worden

May 20, 2025

5  out of  5
rating by Linda Worden
"Most excellent service, this is the place to go for insurance! Much follow-up, and they take the time that you need. Highly recommended!"
We responded:
"Thank You Linda, im happy that you approve of the level of service we provided you with. our goal is give you all the info you need to be confident with your Insurnace decisions, no matter how long it takes."
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Ronnie Evans

April 16, 2025

5  out of  5
rating by Ronnie Evans
"Chris was not only extremely knowledgeable and helpful, he took the time to get to know me. He understood my needs and preferences. He was respectful and made my experience very pleasant! Thanks, Chris!!"
We responded:
"Thank you, Ronnie, for sharing your experience with us! Your feedback is greatly appreciated, and we're glad to know that your experience was pleasant."
Profile photo of Eric Murphy

Eric Murphy

April 3, 2025

5  out of  5
rating by Eric Murphy
"I have had State Farm for my Insurance Provider for Auto and Home for several years now and have had nothing short of excellent experiences with Chris Chapman and everyone in his Office. They are all second to none, specifically Ashley who has helped me out quite a bit recently with vehicle changes and additions. I highly recommend State Farm to anyone especially those in the local Epping Area. They are prompt, professional and pricing is hard to beat."
We responded:
"Thank you, Eric, for sharing your experience with us. It's wonderful to hear that you've had excellent service over the years. Our team is committed to providing prompt and professional assistance, and it's great to know they've been able to help with your auto changes and additions. Your recommendation means a lot, and we're glad to have you as a valued customer."
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Larry Wellman

March 11, 2025

5  out of  5
rating by Larry Wellman
"Dave Mezey has provided superior service to me as a relatively new customer. He goes above and beyond and demonstrates tremendous commitment to his customers. He does this by not leaving anything to chance and responding to even the most basic inquiries while off hours or on vacation (crazy, right?)."
We responded:
"Thank you, Larry, for sharing your experience with us. It's great to hear that David has been providing you with exceptional service. Your feedback is greatly appreciated and will be shared with David and our team. We're here to support you with all your insurance needs."
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Andrea Morris

February 19, 2025

5  out of  5
rating by Andrea Morris
"Been with State Farm for several years now and have never had a bad experience or rate. Our agent, Ashley P, is always prompt and super kind with any questions or changes to our policy. She is the best!!"
We responded:
"Thank you so much for your wonderful feedback, Andrea! It's awesome to hear that you've had such positive experiences with us over the years. Ashley is indeed a valuable member of our team, and we're glad to know she's been able to assist you promptly and kindly with your policy needs. Your satisfaction is our priority, and we look forward to continuing to serve you."
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B and H Electric, LLC

February 14, 2025

5  out of  5
rating by B and H Electric, LLC
"Chris and his team have done some outstanding work for me. As a small business owner they have helped me with affordable business insurance. They are always there when I need certificates of insurance, or when I have a question in general. On the personal insurance side of life they helped me drop my mortgage by providing me with great insurance rates. They offered me similar deals on auto as well. Very professional to work with."
We responded:
"Thank you for sharing your experience with Chris Chapman State Farm. I'm grateful to hear that our team has been able to support your business with affordable insurance solutions and assist with your personal insurance needs as well. Your feedback is greatly appreciated, and we're here whenever you need us."
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Joe DiPrimo

February 13, 2025

5  out of  5
rating by Joe DiPrimo
"My first year with State Farm, worked with Jamie and couldn’t be happier. Jamie is professional, courteous and knowledgeable. When I couldn’t get to her directly, she always got back to me very quickly and was always able to answer any questions I had. Jamie understood my insurance needs and was able to help me significantly save money on my policies."
We responded:
"Thank you, Joe, for sharing your experience with Jamie. It's great to hear that she has been able to assist you effectively and you're pleased with the service provided. Your feedback is greatly appreciated!"